What Exactly is Knowledge Work?

We’ve all heard of knowledge work but what exactly is it?  Doesn’t all work require some level of knowledge?  What then distinguishes knowledge work from manual work?
The term “knowledge work” was coined by Peter Drucker in his book Landmarks of Tomorrow which was first published in 1959.  More than half a century later, there still [...]

Henry Ford Revs the Engine of Productivity

In what is considered to be one of the greatest business decisions of all time (Harnish et al., 2012), Henry Ford provides a classic example of how productivity can be a force for prosperity.  A force that can make it possible to achieve the seemingly incompatible business goals of reducing prices for customers, increasing wages [...]

RVP Greetings!

Hi fellow IE’s!  I would like to introduce myself as the inbound Western Regional VP.  Thank you Mike for the past 3 years, and continuing to mentor me during this time.
I am looking forward to supporting you all the next 3 years and growing professionally as well.
Regards, Raymund Mui